Mid / Senior Product Manager

Role

We are looking for a Mid to Senior Product Manager who is passionate about building products and can support the growth of our portfolio of exciting Connected TV experiences.

This is a full-time, hands-on role, which requires experience in managing digital products and various workstreams. You will work with cross-functional teams to help shape, design, build and roll out our very own OTT solution across various clients projects, ensuring it meets both users and business needs while keeping a level head and a positive attitude.

As the agency evolves, gets bigger and more product-focused, it’s a super exciting moment to be joining us and a great opportunity to be defining the future of the Product function within the company!

About FX Digital

FX Digital is an award-winning digital agency based in London, specialising in OTT (Over-The-Top) streaming and Connected TV-first application design & development.

It is an exciting time to join our team and help our clients find industry-leading, innovative solutions in the exciting and rapidly growing world of Connected TV.

We currently deliver solutions for incredible brands like Discovery, Eurosport, GCN and the ATP Media, as we continue to work with global sports and entertainment brands, helping them to reach millions of viewers across the world.

Our dynamic and energetic team of 50 is based in the beautiful Bentima House in Old Street, close to the hustle and bustle of Shoreditch.

Responsibilities

  • Collaborate with people from within the Product team to continue setting up the foundations for the FX Product function to have a greater impact, be scalable and be thriving overall. This involves cross team research and ongoing discussions, in order to identify what processes/templates are missing and/or inefficient and then suggest how to optimise the solutions.
  • Working with the different team leads on the project planning, estimation, delivery, risk management and overall product strategy of our OTT solution.
  • Support the management, scoping and prioritising of requirements across various work streams (Product/UX/Design/Dev/QA), whilst getting your team aligned around the product vision.
  • Create detailed user stories / acceptance criteria for core application requirements (functional and non-functional), discuss product requirements with the wider team, track progress, and work with our developers and QA engineers to create dev tickets and test plans.
  • Own the day-to-day product decisions & overall OTT roadmaps, liaise with teams on an ongoing basis to ensure project requirements are met, understood, and then executed – oversee products from scratch to launch!
  • Help collect and analyse feedback from end users, stakeholders and other teams to shape requirements, features and overall product vision.
  • Be the conduit between stakeholders and FX teams (sales, marketing, creative, developers, testers) to ensure maximum collaboration and clear communication, whilst closely managing the roadmaps to ensure the team has short, medium and longer term goals and that we are focusing on building the right thing(s).
  • Work closely with the rest of the team to ensure top quality, coherence and delivery of a unique and seamless digital experience. Be able to understand the data architecture of backend and frontend systems to a high degree and respect the existing schemas and processes when investigating new features.
  • Gain a deep understanding of the Connected TV landscape, identify product gaps and generate new ideas that can grow our market share, improve customer experience and drive overall user growth going forward.
  • Contribute to the sustainable growth of the Product team & overall Product processes definition within the agency, as well as the promotion of our function – both internally but also externally.
  • Get involved in client workshops: planning, facilitation & reporting when required.

Requirements

  • Proven work experience in Product Management, ideally between 4 to 6 years, with a track record of managing clients and managing all the aspects of a product creation throughout its lifecycle.
  • Ability to have strategic conversations directly with stakeholders about an array of strategic/product/experience design solutions, providing robust rationale.
  • A clear grasp on how to digest technical explanations from the development team and how these feed into the overall product roadmap.
  • Good knowledge of Agile methodology, as well as knowledge of Miro, Gitlab and Notion.
  • Proven ability to identify and mitigate risks, analyse options, and raise concerns to senior management / stakeholders appropriately.
  • Strong problem solving skills and communication skills, both written and verbally.
  • Skilled at working effectively with cross-functional teams, owning product decisions and managing difficult conversations.
  • Strong team player – we’re all working for the same goal of making great CTV products, so a deep desire to work hard for the best results is essential, all while considering all points of view.
  • Impeccable attention to detail and inquisitive mindset.
  • Proven ability to work under pressure whilst maintaining a great sense of humour.
  • Motivated (& motivational!), entrepreneurial, honest, curious, calm and kind 🙂
  • Interest in Technology, Consumer Behaviour, Connected devices & OTT products.

Desirable

  • Data analytics skills.
  • Experience in creating, leading and facilitating workshops (online/offline).
  • Experience in defining product processes from scratch and iterating along the way.
  • Experience in guiding and supporting more junior members of the team.
  • Why work at FX?

    Financial perks

    • We understand the importance of being compensated fairly for your hard work, so we offer competitive compensation packages for all job roles.
    • To recognise everyone’s incredible contribution to the success of the business, we offer an annual profit share equally distributed across all roles and departments.
    • We offer pension contributions with Nest pensions to help you plan for your future.

    Health and wellbeing

    • Every month you have the option of a one-on-one Sanctus mental health coaching session, a great opportunity to get quality mental health support at work.
    • Our Mental Health and Wellbeing group is open to everyone and empowers FX employees to make real, positive change within the business.
    • All our people can opt-in to Vitality Health Insurance (on completion of your probationary period), which comes with a whole range of great benefits, including a heavily discounted Apple Watch, cinema tickets and Amazon Prime.
    • Join our 5-aside-football group for a relaxed, friendly kickabout after work.
    • Join our professional yoga teacher twice a week for sessions open to yogis of any level – clear your mind and stretch those muscles!
    • Get active and help the environment by enrolling in the cycle to work scheme and get a new bike with a saving of up to 47%.

    Epic office environment

    • Our awesome office is located on Old Street in East London, easily accessible and close to a number of transport links and surrounded by cool restaurants, food stalls and bars.
    • Our office is equipped with showers, secure bike storage, a rooftop terrace with breath-taking panoramic views of London and plenty of private meeting spaces and quiet areas to get your head down and focus when you need to.
    • We believe FX Digital should be an accessible workplace for everyone and our office is fully wheelchair accessible.

    Flexible working and annual leave

    • Recharge your battery with a generous 35 days of annual leave (including bank holidays and our Christmas office shutdown)
    • We appreciate that the world has changed and so we offer flexible working, working from home and a flexi start time between 9am and 10am.
    • To ensure that our remote workers don’t miss out on the office experience, we have invested in technology that allows us to run company events in a hybrid way.

    Personal development opportunities

    • We are invested in your growth and so we run regular, quarterly appraisals, to ensure you are receiving constant feedback and working towards goals for growth.
    • We support our team to get involved in conferences, events and trade shows at home and abroad.
    • Personal development is hugely important and so we offer weekly training time to upskill and continue your learning.
    • Work with epic and prestigious global brands in the media, sport and entertainment space, from Discovery to BBC and ATP Media.

    FXtras

    • Take part in regular company-wide and team-specific socials (both in-person and remote).
    • We take great pride in our culture of acceptance, diversity and inclusion.
    • We are committed to doing our bit for the planet and our sustainability group is open to anyone passionate about making a difference.
    • Complete regular surveys to provide anonymous feedback on the business, leadership team and your role to ensure that we are doing everything we can to keep improving and making FX a great place to work.
    • Join us at our monthly Show and Tell, where team members update us on what they’ve been working on.
    • Get nominated for the monthly FX Factor by your peers and get recognised for your contribution to the business.
    • From baking to running, we offer a wide range of clubs for a variety of interests so you can meet and socialise with likeminded members of the team.

    Job Details

    • Contract type: Permanent
    • Working hours: Full time
    • Location: FX Digital’s office is situated in the Bentima House, Old Street, East London
      • In light of the pandemic, FX Digital is currently operating on a hybrid working model, meaning that our team has the option to work from home but days in our London office will sometimes be required.
    • Salary: Depending on experience, in between £48k–55k / year

    How to apply

    If you’re interested in applying for this role, please submit your details through the application form below.

    If you’re asked to an interview, great! This is an informal chat and an opportunity for you to tell us about your professional passions and goals for the future, run through any past work you have to share, and also for us to go into more detail about the job and discover if it’s a good fit for you.