Designing voice-based technology for the first time can be puzzling. How do users interact with a voice user interface (VUI)? How can we create a positive, clear experience? Where do we start? What methods do we use? These are just a few of the questions that came to mind as we embarked on a project focused purely on VUIs.
Voice User Interface Research
As with any UX/UI project a research phase was in order – searching for material that would help us understand what to consider when designing for voice. We found plenty of content, and the following articles helped grow our knowledge a great deal as well as revealing the methods/steps involved.
It quickly became clear that some of the methods we’re using in UX design can be transferred to voice user interface development.